Our Charter

Our business charter expresses the principles that guide our decisions and actions.

Our Mission

To accelerate the leadership and sales performance of our clients in ways that benefit their people, their business and society.

Our Values

Development through continuous learning We believe that the continuous development of businesses, communities and society comes about through the continuous development of people.
Corporate, Social and Environmental Responsibility Success in business brings responsibility – to our shareholders, stakeholders and the environment. We proactively look for ways to support positive social and environmental outcomes and are committed to a carbon-neutral business.
Innovation and Leadership We foster a leadership environment, both in our workplace and that of our clients, that is participative, enquiring and supportive. We challenge ourselves and our clients’ staff to innovate and take intelligent risks.
Integrity, Ethics and Professionalism  We will always operate to the highest standards:

  • We will act in the best interests of our clients, staff, partners and associates at all times.
  • We will only ever make commitments and agreements we are willing and intend to keep.
  • We are consistent in our actions.
  • We will convey the importance, and strive to inspire in others, these same principles of integrity, ethics and professionalism in all of our consulting and training engagements.


We define carbon neutral to include all power and gas used by our business and all vehicle and air travel by our staff and associates undertaken for business use. We achieve this through purchasing all electricity from 100% renewable sources approved by the Australian Government GreenPower scheme, and purchasing carbon offsets approved under the NSW Government’s Greenhouse Gas Abatement Scheme.